保養須知:


感謝你選購我們的產品,我們所有產品均是人手制作,製作期約10-14天,收到款項後我們會盡快完成閣下訂單:

 

- 貳·緣提供10天保養期,保養期內可為您飾品作維修處理,若產品因人為影響使其毀壞或遺失,貳·緣將會視情況維修並酌量收取費用。

- 如產品在保養期內需維修,客人必須親身提交飾品到我們觀塘工作室,以便更妥善處理維修事項。

-保養期過後,所有維修件將由買家自行負擔來回之郵資。

-若人為影響使飾品毀壞或遺失配件,貳·緣將會視情況維修並酌量收取費用。

-若商品將重新鍍色或重新焊接等服務,將會視情況維修並酌量收取費用。(費用將由設計師依維修情況報價)

-飾物盡量避免戴著洗澡或泡溫泉,及避開香水乳液等化學物質,請保持乾燥來延長飾品的壽命。

-若商品有使用原礦天然石,均可能有以下狀況,原礦天然石皆有雲霧狀、冰裂紋或礦缺等都是天然因素屬正常現象。

-尺寸誤差:尺寸可能因測量不同而也有些微的誤差,0.1~0.5公分皆屬正常;

-所有產品全手工製作,難免會有位置微偏移、或殘膠的可能,但不會影響配戴。

運費:


產品價錢已包含本地郵政局平郵服務
(平郵涉及失件風險,請買家自行考慮)

-若需要安排掛號,需付加15.5元掛號費用,普通郵件轉寄順豐站/工商/便利店到付

-若需要我們可安排順豐到付,請提供順豐站或智能櫃地址,請注意如寄住宅順豐需再繳付🏠附加費$30。

 謝謝你的支持!

 

 

All of our accessorize are handmade to order please allow 1-2 weeks time for creating before shipping out. Once your payment has been cleared, we will sent out your item/s as soon as possible. Please note that we will not be responsible for delivery dates of the items purchased since there may be unpredictable customs or weather delays. Thanks for your understanding!

Self-Pick up 

You are always welcome to our studio for pick up your order.

Our address is :

Workshop 915, 9/F, Career and Kenson Industrial Mansion, 58 Hung To Road, Kwun Tong

SHIPPING

Hong Kong Shipping :

-Free shipping for posted abroad by surface. (+$15.5 If customer request registered service )

-Freight collect via SF Express 

-You will receive your item/s in approximately 5-7 days.

 

International Shipping:

-HKD$50 All by registered mail.

-You will receive your item/s in approximately1-2weeks depending on your location. 

RUSH ORDER

We accept rush orders for an additional $60 .Please contact us to purchase a rush order.  

REFUNDS AND EXCHANGES

Return / Exchange requests must be made within 10 days of receipt. We accept exchanges on items in original & unused condition returned with their original packaging. Customers are responsible for return shipping costs. Please let us know if you have any concern, we will try our best to assist you.